Thomas Cook was a pioneering travel entrepreneur, and his attempts to modernise the travel industry continued until his death in 1892. His first ever travel idea came when he took a group of campaigners on a railway journey from Leicester to Loughborough for a rally, and Cook took a share of the ticket profits. This concept of acting as a travel agent lead to the range of travel agencies that we see today – both in person and online.
Over the years, Thomas Cook branches have remained viable by constantly adjusting the way that they package travel products. They launched their own airline called JMC (named after John Mason Cook, who was Thomas Cook’s son), and this simply transformed into Thomas Cook Airlines. When holidaymakers purchase package deals from Thomas Cook, they are offered a range of options for flights that include their own chartered services, regular scheduled airlines and budget carriers - ‘Bureau de Change’ and insurance products are also available.
The UK has seen the demise of a number of high profile high street names in recent years- the likes of Woolworths and BHS come to mind – but in the autumn of 2019, perhaps the most emotional to date is the collapse of Thomas Cook.