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Tuesday 25th June 2019 - 07:49
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Shops > Leicestershire > LE1 - Leicester > Debenhams

Debenhams in Leicester

Address & Contacts

The Highcross Shopping Centre,
20 St Peters Lane,

LE1 Leicester

Opening Times

Monday 09.30 - 20.00
Tuesday 09.30 - 20.00
Wednesday 09.30 - 20.00
Thursday 09.30 - 20.00
Friday 09.30 - 20.00
Saturday 09.00 - 19.00
Sunday 11.00 - 19.00

Please note, is a participative site where each person can indicate opening hours. Should you find any errors, please let us know.

Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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Chain stores

154 shops Debenhams in United Kingdom.
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Debenhams stores on our website.


Comment by le 01/12/2017 (3)

I have just returned home after shopping in the store. I purchased a coat and two jewellery items. I then went to shop in H & M Shop and was stopped by security and searched after the alarm went off. The reason for this was the tag was not taken off the coat, how embarrassing. was that""" I now have to return to the store to have the tag cut off, as i dont want to damage the coat. I live at Kibworth so , this is very annoying. Mrs S Reid.

Comment by le 20/12/2014 (1)

I want to complain about the DISGUSTING State of the Ladies toilets. I have never ever seen toilets as dirty and unkempt in my life. The cleaner according to the cleaning chart had just been cleaned.. Are you joking? ? No way had they been cleaned. I recently visited the toilets at Debenhams in London Bond Street they were immaculate. Lots of customers were complaining I was so angry I decided to do something about it!!

Comment by le 03/08/2017 (5)

I was in Debenhams Store today and Raj Patel gave me an excelent customer service. I explained him the problem that I had last time while shopping there and he took care of the situation. He listened to me carefully, took the copy of wrong gift card and recipts. Moreover, he treated me with much of recpect, kindness and empathy. Thank you so much for that.

Comment by le 04/09/2013 (1)

I am emailing to complain about the dreadful noise from the tannoy announcements in the Restaurant at lunchtime today. My friend and I meet every three months for lunch and a 'catch-up'. Today this was made impossible by the frequent announcements - they were so loud we couldn't hear what the announcement was for! Usually after lunch we have a pot of tea and continue our chat. Unfortunately as we were unable to hear what the other person was saying, we left and went to one of the cafes in Loseby Lane with a much quieter atmosphere. My second complaint is the amount of dirty crockery on the tables. The customers were clearing them and piling the plates etc. on the next table so they had somewhere to eat. Who wants to eat a meal looking at dirty plates?? The Restaurant at the time we visited 12.30-1.15 wasn't busy, and there seemed plenty of staff available, but during the time we were there we didn't see any tables cleared. Sorry, Debenhams but after lunching with you over the past 9-10 years - we won't be returning.

Comment by le 01/10/2013 (3)

Please can you help. I am an exemployee, and was recommended I take advantage of joining the Beauty Club. I went on line to register but my email address is not been accepted it says its an errror, which is not so what do i do now?

Comment by le 27/10/2016 (1)

Visited the store this morning on a happy note with the intention to spend lots of money! very short-lived due to the digusting customer service! (or rather lack of it) standards have fallen short of staff, who I found to be rude with an attitude, not helpful at all, I approached an assistant in the perfume department all I did was ask if they sold it and to save time as I needed to get to an appointment, it was a simple request she said she'd never heard of the make and said it may be at the back shelf, turned her back and walked off, ok I then asked another "unhelpful" chip on the shoulder employee she abrutley said I don't know - these people are a joke right?? a big store like this employing unprofessional staff who look bored, and lazy with little or no customer care training in an a respected store like this, dread to think what their HR Team is made up off! I eventually gave up very annoyed and angry, took my business to House of Fraser who had a very good sale from a customer that has always praised Debehams! I certainly won't be shopping there again or even recommending to family and friends, the staff in the make-up and perfurme department are a bunch of useless dummies who need to be sacked as I'm sure the store is loosing money from customers who are not walking out because the staff are being asked to actually do some work, and as for the Christmas Catalgue the title should read "Not Found It" which would be most fitting in my experience of today! As a way of compensating a loyal customer and a gesture of good will I think it would be only right to send me a voucher and an apology but don't think that would happen, final thought to anyone wanting to spend lots of money Don' to House of Fraser they have similar products, better prices and can't praise their staff enough for offering excellent customer service.

Comment by le 06/08/2016 (1)

Dear sir. visited this store on Wednesday to buy a pair of shoes saw some I liked in the Henley range the one shoe on display fitted well, but could not find the price any where on display eventually found a assistant who had no idea how much they were said she would find someone 10mins later came back and said someone will be along soon by then I was fed up with waiting so just put the one shoe down and walked out of the shop disgusted at thi level of service you get in the shops now

Comment by le 06/01/2016 (1)

Man serving on the Levi's department was so rude and unhelpful I will not shop in store again. I tried to phone up to complain but was told they could not hear me ( Did not want too more like)
GPS position
  • Latitude : 52.6359132
  • Longitude : -1.1331746

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