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Shops > Hampshire > SO15 - Southampton > Ikea

Ikea in Southampton

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West Quay Road

SO15 Southampton

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16 shops Ikea in United Kingdom.
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Comment by le 01/04/2015 (3)

We have just purchased a stainlees steel shelf from IKEA Southampton, on our return to the Isle of Wight a very important screw has no thread on it..!. I have tried in vain to use your contact telephone number only to have an automated voice telling me it unrecognised. Would some one please correct this number

Comment by le 01/04/2015 (4)

Have just finished using web chat directly to IKEA, Louisa very helpful, part that is required being sent by mail. Excellent service. However the wrong contact number very frustrating please check and change asap on Southampton web site.

Comment by le 09/10/2014 (3)

The phone number for southampton store 0845 225 7125 is unobtainable. Help

Comment by le 05/10/2014 (3)

Been given the wrong taps with my order on Saturday. 4/10/2014 (587570997) and can see from the feedback left by others that this will not be an easy job getting through to customer service. Why is it always made so awkward to get help? I wrote an epistle giving all the numbers and info required to get this changed but when I sent this email it failed and a well rehearsed red rejection notice came up. I don't intend writing all this info out again just to have it blocked by IKEA again. ANY ONE ELSE EXPERIENCED THIS BLOCKING OF EMAILS???

Comment by le 05/10/2014 (1)

Tried three timed to get through to IKEA,Southampton on the number they supply but it comes up as unrecognised. It's 08452257125...YOU TRY IT. Seems a very sloppy organisation

Comment by le 29/08/2017 (1)

My letterbox has a label clearly marked "No catalogues, No leaflets, No charirty bags, No free newspapers". Today I happened to be by the front door when an Ikea catalogue was pushed through. I handed it back and the lady said they have been told it was not Junk Mail. Can I suggest the Southampton store encourages its delivery agents to understand the meaning of "No Catalogues". I went on line a green shaded button leads to the company policy on environmental waste but o dear the link does not work but says "Sorry unable to open this page".

Comment by le 20/03/2014 (1)

I was recommended to go to IKEA for wardrobe AUSTMARKA Oak effect by our son w3ho lives in Germany and has used your store regularly. When I got my purchase home I found the parcel to be damaged underneath - the left hand internal panel had a huge chunk taken out of the side which appears to have been caused by a fork lift truck arm!! A piece of the cardboard packaging had been cut away by scissors to show the damage but there was NO reference to the damage on the top of the package however. I am in my 70's and I am very annoyed that I have bought what I thought would be a quality item only to find that it is not what I expected to finish up with after being told how good Ikea furniture is. I live in Poole and have no intention of returning the damaged parcel as I cannot afford to make the journey for a second time but I will think very carefully before I visit your store again as I am not used to buying shoddy goods and am very annoyed, as a new customer,to be treated this way. I take pride in my home and am not used to treatment like this.

Comment by le 04/01/2014 (3)

I just want to be able to speak to someone in ikea, and not just listen to automated options and answers. Very frustrating!

Comment by le 18/02/2013 (3)

First visit! Very impressed until I realised I have been charged £4.75 TOR 2 ROSES THAT SHOULD HAVE BEEN REDUCED TO 50P!

Comment by le 23/03/2013 (3)

Hello I am looking for a large 6' x 8' rug in plain cream/or light beige. I have been unwell with breast cancer and cannot get to you. I had to dispose of my last rug pure wool because of a moth egg infestation. I cannot call high rate no's can someone please e mail me details or phone me so I can order a rug. I live in Havant.

Comment by le 07/10/2013 (3)

Hi, Could you tell me if I went to order the kitchen unit in sothampton store on the Sunday13th,Do you think I can get to deliver on Tuseday15th of October ?

Comment by le 10/12/2013 (1)

i would like to be able to phone the store and speak to someone! instead you get the run a round of push this and that number and never end up speaking to any one. very frustrating!

Comment by le 28/05/2015 (1)

I am sorry but my experience with Ikea has definitely not been a good one. I ordered a bank of wardrobes to be told and it was also on the invoice that they would be delivered on Wednesday between 1400hrs to2100hrs this did not happen. Phoned first thing Thursday morning to be told they would be delivered late morning this did not happen so phoned again at 12.30pm Thursday to be told I would 100% defintely have them delivered late afternoon early evening this has NOT happened will ring again tomorrow Friday and see what fairy story I get told. I am 72 years old and have never in my whole life had service like this. Perhaps Ikea should look at there systems and also retrain their staff

Comment by le 28/05/2015 (3)

I would like to reiterate after reading the comments that you need to REALLY look at your systems you do not seem to have many satisfied customers

Comment by le 12/12/2015 (3)

I cannot make contact to the Southampton store ...have tried via email phone all without any success. Where is everyone? The front of my integral dishwasher cover no 50248348 fell off after a few months because of a faulty connection part on HJALPSAM integral 80246296. Have been in limbo for months because not able to make journey to store. Am considering taking my problem further now in desperation.

Comment by le 07/08/2018 (1)

I am losing the will to live attempting to contact, and speak with, a HUMAN BEING at any IKEA Store. Presumably they do not want my business. Absolutely disgraceful 'Customer Service'!!!!
GPS position
  • Latitude : 50.9020669
  • Longitude : -1.4128608

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