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Shops > Norfolk > NR1 - Norwich > Debenhams

Debenhams in Norwich

Address & Contacts

Orford Place
NR1 Norwich

Opening Times

Monday 09.00 - 17.30
Tuesday 09.30 - 17.30
Wednesday 09.00 - 17.30
Thursday 09.00 - 20.00
Friday 09.00 - 17.30
Saturday 09.00 - 18.00
Sunday 10.00 - 17.00

Please note, is a participative site where each person can indicate opening hours. Should you find any errors, please let us know.

Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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154 shops Debenhams in United Kingdom.
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Comment by le 03/02/2015 (3)

Dear sir or madam On saturday 31st Jan2015 i went for 2 cappachenos and 1i tuna melt and a ham and cheese toast (that by way is billed as turkey toast this was at 1154 there was may be 15 custumers in coffee shop we were given our coffees and the waitress took the sandwichs out from under counter ready made we payed and were given a buzzer and sat down and waited and waited for over 20 mins coffee finished but food not arrived then got food in the time we waited only one breakfast came out this pleasure cost us 13 pounds 8p and was not what we exspected MRS P COE

Comment by le 04/02/2015 (1)

Waited half an hpur for customer service still no reply!!!!!

Comment by le 30/07/2017 (3)

Please can you tell me when lift will be in use Norwich

Comment by le 21/05/2015 (1)

Your telephone service is dreadful. The voice recognition did not understand "bare minerals" for the department I required. I tried four times. It is totally hopeless and unacceptable. I was then put on hold for a customer advisor to help me. I waited for over ten minutes to get through. Why can't I use a direct telephone number to the department??????? Arghhhhhhhhhhhhhhhhhhhhh!

Comment by le 15/03/2017 (3)

Dear Sirs I visited your shop yesterday and had my Thierry Mugler Angel perfume bottle refilled. I think the perfume you refilled it with must have been old or something, after a few minutes it disperses and only smells very faintly, it should be long lasting on the skin. This is the first time I've been able to afford this refil for a long time and at £50 it wasn't cheap, and to say I'm disappointed is an understatement, I could cry, it's nothing like the original. Rosemary Miller Please could someone get back to me about this

Comment by le 26/06/2015 (3)

Hi I dont often buy from Debenhams,but I bought a top on Wednesday as it was getting late I didnt try it on,however as it was only £4 reduced from £8 in the sale I boght it.When I tried it on it felt slightly twisted to one side as though it wasnt straight,so took it back Thursday,and what a fuss over a refund of £4 cash.I couldnt have my money back as I was told its their policy which I didnt realise or I wouldnt have purchased it.The assistant believed that because the item wasnt faulty I didnt know what the word meant so she got some tickets out and I had a lesson on what that meant.I ask You???She couldnt grasp that I felt the top was not comfortable as it was to oneside,Quite annoyed as she was the one who couldnt understand WHAT i WAS SAYING.She had an attitude,Wont shop here again.

Comment by le 30/08/2015 (1)

Helllo Like a previous comment I have had problems with the restaurant.Today my husband andI visited the Norwich store. We purchased aTuna and cucumber bagette anda tomato and basil soup with a bottled drink. We paid at 13.24. After waiting nearly half an hour my husband returned to the counter . The assistant dissappear ed and returned with the soup. NO apology. and he had to walk back to our seats with the soup. To say I was NOT impressed is an understatment. At the time there were no more than 25 customers. Come on Debenhams is this how you treat your customers?? if you wish them to return.

Comment by le 05/01/2016 (3)

Excellent I would recommend the personal shopper Helen . Very good at her job profile and friendly .
GPS position
  • Latitude : 52.6269842
  • Longitude : 1.2941264

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