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Shops > Gloucestershire > GL1 - Gloucester > Debenhams

Debenhams in Gloucester

Address & Contacts

08445616161
Debenhams
PO Box 6,
Kings Square
GL1 Gloucester

Opening Times

Monday 09.30 - 18.00
Tuesday 10.00 - 18.00
Wednesday 09.30 - 18.00
Thursday 09.30 - 18.00
Friday 09.30 - 18.00
Saturday 09.00 - 18.00
Sunday 10.30 - 17.30

Please note, The-Shops.co.uk is a participative site where each person can indicate opening hours. Should you find any errors, please let us know.

Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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Chain stores

154 shops Debenhams in United Kingdom.
Website : www.debenhams.com

Debenhams stores on our website.

Comments

Comment by le 11/04/2015 (1)

I have spent a VERY frustrating morning trying to speak to someone in the curtain dept of your store in Gloucester. After a huge waiting time on your central number, someone said they would put me through as she could not answer my question. I eventually gave up waiting. Now I shall have to through it all again from the beginning.I should be able to ring the store directly as I can for John Lewis. I think this is terrible service for me as I live 17 miles away and cannot get the answer I need on the Internet.

Comment by le 03/02/2015 (3)

This is a useless numberwhich fails to be particIpative.....I tried and failed to contact Debenhams Gloucester today simply to cancel an appointment at the Estée Lauder counter, 0844 is an an expensive number to ring and as I am a pensioner I cannot afford to waste money .....after lengthy waits and several dead end links I attempting twice to achieve my aim I gave up. I followed the prompts but then the automated voice did not follow through my request .... I am distressed I couldn't cancel my appointment in a courteous way, I will just have to not turn up which I find as unacceptable behaviour. Please convey my apologies to the lady on the Estée Lauder counter whose time and efforts for good customer service has been wasted. my appointment was 11 am on Tuesday 3rd Febuary 2015, I will not rate the store itself as a one star as obviously this failure of efficiency regarding communication is not their fault or yours... I would appreciate a response to this email with clear directions step by step on how one can contact a Debenhams store by telephone .....Many thanks

Comment by le 01/01/2015 (3)

This store is amazing,the staff are so helpful and there is no problem if you have to return an item to store.Great shop,my favourite.

Comment by le 17/11/2014 (5)

The staff were extremely helpful. Highly recommended. Many thanks.

Comment by le 25/02/2013 (3)

Found Beverley of the Estee Lauder counter extremely helpful, she is very knowledgeable and professional I always shop at Debenhams and will continue to do so

Comment by le 28/06/2017 (1)

You don't seem to be willing to listen to or act on customer complaints about not being able to raise a simple quiery on a sensibly priced local phone line! Your loss P O Travel Monies gain !

Comment by le 03/08/2015 (3)

i have been into the shop on several occasions to see the Estée Lauder and or Clarins rep and have always been unsuccessful. I have tried at different times and feel that I will have to visit these concessions in another store. Whilst I appreciate that the girls have to have a break as I customer wishing to spend money it is very disappointing. I also wish to use my Beauty points. Today I went in and there was no one on either counter, I hung around but no one approached me so I went upstairs to look around and went down later. There was still no one and another assistant said she would be back at any moment. I wandered around again nearby. Eventually the Estée Lauder lady appeared and helped me but still no sign of the Clarins lady. This has happened far too many times.

Comment by le 05/12/2015 (2)

While shopping in Gloucester we decided for the second time in two weeks to visit the Restuarant what a mistake by the time we got our food and waited in the queue to pay and get drinks the dinner was cold spoke to the person on till they said sorry that's the system we operate I can tell that cold fish and chips is not good along with other meals the bill was £26.97 which included 20 percent discount I will not be visiting the Restuarant in store again
GPS position
  • Latitude : 51.8649269
  • Longitude : -2.2431895

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