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Saturday 20th July 2019 - 18:46
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Shops > West Midlands > CV1 - Coventry > Debenhams

Debenhams in Coventry

Address & Contacts

West Orchard Shopping Centre,
Smithford Way
CV1 Coventry

Opening Times

Monday 09.00 - 17.30
Tuesday 09.30 - 17.30
Wednesday 09.00 - 17.30
Thursday 09.00 - 17.30
Friday 09.00 - 17.30
Saturday 09.00 - 18.00
Sunday 10.30 - 16.30

Please note, is a participative site where each person can indicate opening hours. Should you find any errors, please let us know.

Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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Chain stores

154 shops Debenhams in United Kingdom.
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Debenhams stores on our website.


Comment by le 01/12/2014 (3)

poor customer service at this store, dont answer phones, travel money kiosk always unmaned,with notes left on window to say they will be back, came back and another note on window says go to click and collect ,go to click and collect to be told she has gone to lunch ask for someone else to get travel money but told there is nobody else in the whole store trained to do the job. management need to get a grip on thier staff or resigne.took my buiseness elswere, but if you have got all day to waste go to debenhams

Comment by le 12/11/2014 (3)

I visited Debenhams in Coventry this morning and had a very difficult shopping experience. I have never made a complaint before but really must state that I visited four counters - the first counter near to handbags and jewellery- the assistant dressed in pink continued to stand chatting and gossiping and eventually called a lady from another counter and said she was unable to serve me - not her department, although I had been waiting some minutes. the next department was upstairs and counter in childrens department owing to the fact that all other counters seemed to be unmanned. I stood in the queue for ages while an assistant dealt with elderly couple and obviously selling a Debenhams promotion or card because identity was asked for - the elderly couple frequently mentioned queue but was told to ignore it. the other assistant was dealing with lady with £100 purchase and many vouchers, she called on an assistant from another dept. to advise how to deal with this. meantime I stood, and stood, and then another till was opened BUT when I got to the counter was told that they couldn't take my purchase as alchohol was not purchased in childrens this was a gift small bottle in a diamante shoe, together with a picture frame. I then had to go to the end of the store to lingerie, where the assistant was lovely and apologised for keeping me waiting which she did not. my visit to the store together with two moving stairs out of order did not contribute to a happy experience. perhaps you could inform me of your comments and what you will do about this.

Comment by le 12/11/2015 (3)

I was in your store on Wednesday at 11 o'clock and want to thank you for making Remembrance Day so special. I really felt that the way the silence was managed by the store was great. Thank you very much.
GPS position
  • Latitude : 52.4089974
  • Longitude : -1.5123258

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