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After receiving no calls for several weeks, I called at my nearest EE shop, in Harlow, who told me it was not possible to retrieve my my old phone number as it was a Mobile T number, which surprised me. It is not possible to speak to anyone in the BS shop today, but customer services said I should have a special PAC number from my last supplier, Virgin told me that my number has been deleted, so cannot supply a PAC number,although I have not contacted them to delete it..
I now don't know how to get my old 'phone no. and I and no-one else knows my new number, if I have one. I am totally confused.
I feel the BS store have let me down badly and I cannot recommend them
How do I go about getting my old number back; I cannot receive any calls at present.