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Sunday 22nd October 2017 - 12:26
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Shops > Wales > SA1 - Swansea > Debenhams

Debenhams in Swansea

Address & Contacts

08445616161
Debenhams
22 The Quadrant
SA1 Swansea

Opening Times

Monday 09.00 - 18.00
Tuesday 09.30 - 18.00
Wednesday 09.00 - 19.00
Thursday 09.00 - 18.00
Friday 09.00 - 18.00
Saturday 09.00 - 18.00
Sunday 11.00 - 17.00

Please note, The-Shops.co.uk is a participative site where each person can indicate opening hours. Should you find any errors, please let us know.

Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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Chain stores

154 shops Debenhams in United Kingdom.
Website : www.debenhams.com

Debenhams stores on our website.

Comments

Comment by le 09/01/2015 (3)

It cost me fortune to wait on line for 15 min and nobody answer. You lost my custom i was going to check for boots in store. Very very poor.

Comment by le 11/10/2017 (3)

Not able to contact my local store in Swansea direct,tried to ring contact centre for two days very expensive and nobody answered.when they eventually answered and tried to connect me was on hold for 5 mins then eventually got cut off.Very poor service Debenhams won't be using call centre again.

Comment by le 12/05/2013 (3)

Because I could not find a telephone number for my local Debenhams store, other than 0844 etc, you lost my custom. I was trying to check if you had an item in stock before going to the store. Landline numbers are free, but 0844 are NOT and I knew I would be kept waiting while they checked. You lost my custom as I went elsewhere! Why do you not give local numbers for your stores, it is very frustrating?!

Comment by le 23/05/2013 (3)

Very poor phone contact options. Unable to contact my local store. So frustrating. Poor and unacceptable service Debenhams!

Comment by le 23/05/2013 (3)

Very poor phone contact options. Unable to contact my local store. So frustrating. Poor and unacceptable service Debenhams!

Comment by le 23/05/2013 (1)

Very poor phone contact options. Unable to contact my local store. So frustrating. Poor and unacceptable service Debenhams!

Comment by le 23/05/2013 (1)

Very poor phone contact options. Unable to contact my local store. So frustrating. Poor and unacceptable service Debenhams!

Comment by le 23/05/2013 (1)

Very poor phone contact options. Unable to contact my local store. So frustrating. Poor and unacceptable service Debenhams!

Comment by le 23/05/2013 (1)

Very poor phone contact options. Unable to contact my local store. So frustrating. Poor and unacceptable service Debenhams!

Comment by le 11/07/2013 (1)

impossible to contact Debenhams by phone, costly line and no answer when holding, impossible to contact benefit phone never weorks

Comment by le 15/09/2013 (3)

Awful customer service....impossible to get through to a store

Comment by le 21/11/2013 (5)

Excellant service when i had a mishap instore!

Comment by le 14/06/2017 (1)

I ve had a bad experience today at debenhams in swansea. I've checked the opening hours . It s says on Wednesday only 9 to 19.00 & Mon ,Tuesday, , Thursday & Friday 9 to 18.00 & Sunday closed at 5.00. So I've arranged some one to cover my shift & went there about 5.55 p.m . One of the staff came to me & said they are closing in 5 minutes. Ive said i vechecked the opening hours it was 7 . They said no its 6.So I was going to leave the shop then another staff said to leave me by the other door. So I was walked out & went in to the coach station. I haven't got a clue to get to the medro car park. That time my hus band called me &said people coming in so told me to come back. So I went back into debenhams . There was 3 staff talking by the entrance. So I've told them I don't know the way to go back ,my husband said he is just came in so I need to use the other entrance. ( but my husband was mentioning me the out side entrance it was a mistake) but one of the staff talking really harsh &show me the bunch of keys & said she has just locked the door how come any one come in & she was raising her voice & said can you leave the shop now ,I 'l need to lock the door & set the alarm. I can understand they wanted to go home. But when some one lost can't she be nice to them. I don't like the way she talked to me. I don't like to go to that shop again.this is my first bad experience in my life . I'm 52 years old. I never had any one raised their voice & talkyd me like that.. I've own a shop . One day after we closed the shop one customer knock the door & begging to open the door. So we opened it & she said she need some milk for her pregnant daughter . We were happy to serve her then closed the shop again . I know you can't do what we did. But at least talk to customers in nice way.

Comment by le 05/06/2017 (1)

holding on phone, scrolled down to read comments, read comments, hung up

Comment by le 24/07/2015 (1)

I waited on the phone as I wanted to check if they had an item in their store no answer. Really bad service, left feeling disappointed.

Comment by le 16/08/2016 (3)

I went into Swansea Debenhams today to purchase new bras and I would just like to say a huge thankyou to Michelle for helping me fit and choose the correct size. I have recently lost 3 stone in weight and went for my usual back size but smaller cup but in fact I actually needed to go down 2 back sizes and go up a cup size which i would never have dreamed of trying if it wasnt for Michelles help, she was so professional,kind, helpful and understanding

Comment by le 16/08/2016 (5)

I rate the help service and advice given to me by Michelle at the bra fitting dept as excellent 5 star. She was extremely understanding and professional and kindly brought me the correct size to fit which was way off what i thought. I felt confident and comfortable with my new purchases for the first time in ages and will certainly be going back to purchase more when new stock arrives. I would say first class and thankyou again to Michelle at Swansea branch.

Comment by le 01/06/2016 (3)

Just bought a Morphy Richards Comfi grip iron and there is no filling beaker. What to do?

Comment by le 01/06/2016 (3)

Unable to contact local Swansea store direct. Not good.

Comment by le 16/08/2015 (1)

I know its Sunday but contact hours are shown from 8am? Phoned the telephone number shown for Debenhams Swansea around 10.30am. Waited 13mins for my call to be answered. Turned out telephone number is a call centre and not Debenhams Swansea store direct, so had to wait again a further 4mins to be transferred to correct department. Quite poor service received this morning. Love Debenhams stores but their telephone contact system is quite poor.

GPS position

  • Latitude : 51.6178789
  • Longitude : -3.9453093

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