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Shops > Berkshire > RG1 - Reading > John Lewis

John Lewis in Reading

Address & Contacts

John Lewis
John Lewis
Broad Street

RG1 Reading
No way to contact registered for this store.

Opening Times

Monday 09.30 - 18.00
Tuesday 09.30 - 18.00
Wednesday 09.30 - 18.00
Thursday 09.30 - 20.00
Friday 09.30 - 18.00
Saturday 09.30 - 19.00
Sunday 11.00 - 17.00

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Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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Chain stores

38 shops John Lewis in United Kingdom.
Website : www.johnlewis.com

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Comments

Comment by le 16/07/2017 (5)

Warren and Andy put in my integrated fridge very quickly and efficiently last week. The younger man also very kindly took a few minutes to straighten a cupboard door and get a knob on the hob working. I was most impressed by the pleasant and professional service.

Comment by le 03/05/2017 (1)

As a long standing customer of John Lewis Reading from when it was Heelas I regret that my recent experience of its technical support department is extremely poor. Having had to wait nearly half an hour before being served I was expected to deal with the manufacturer direct in respect of an item under guarantee. I felt somewhat reluctantly they said they would report the matter direct on my behalf and I would receive a replacement part direct. Having heard nothing after a week I returned to the store and gave up waiting after about 15 minutes. I contacted the manufacturer to be told that they had no record on their system and that I should revert to the store. On contacting John Lewis I was put through to a call centre which likewise was unable to contact the in store department. Accordingly I had to give details of the original purchase and was told the would e mail the store who would phone me to advise as to the position. Surprise surprise I did not receive a call and phoned customer services to make a complaint. On having to relate the history yet again the call centre was unable to contact the relevant store manager who would phone me back. I am not holding my breath. It would have been easier to have bought the relevant part on line for about £20 rather than rely on John Lewis even though the appliance which the part relates to is less than 6 months old as I would have not had to waste so much time and experience the same frustration. The technical support department in Reading clearly needs to be shaken up and additional help as they gave the impression they did not know what they were doing and gave me no confidence that they could cope with the number of customers returning defective goods.

Comment by le 31/10/2016 (3)

Today I have experienced the revamped restaurant in John Lewis Reading, what a shambles !!! I will not be returning to serve myself amid chaos. What are The powers that be at John Lewis thinking of? Maybe they have just lost the plot and certainly not thinking of their customers.

GPS position

  • Latitude : 51.4532644
  • Longitude : -0.9634222

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