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Monday 18th December 2017 - 11:47
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Shops > South Lanarkshire > G74 - East Kilbride > Debenhams

Debenhams in East Kilbride

Address & Contacts

08445616161
Debenhams
Centre West,
Cornwall Street
G74 East Kilbride

Opening Times

Monday 09.00 - 18.00
Tuesday 09.30 - 18.00
Wednesday 09.00 - 18.00
Thursday 09.00 - 20.00
Friday 09.00 - 18.00
Saturday 09.00 - 18.00
Sunday 11.00 - 18.00

Please note, The-Shops.co.uk is a participative site where each person can indicate opening hours. Should you find any errors, please let us know.

Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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Chain stores

154 shops Debenhams in United Kingdom.
Website : www.debenhams.com

Debenhams stores on our website.

Comments

Comment by le 20/02/2015 (3)

I shop often at the EK store and what drives me and other customers crazy is the length of time you spend waiting to be served and it is the same every time you shop.

Comment by le 06/12/2017 (1)

Spent 15 minutes this morning trying to get through to customer services in Leeds in order to get the phone number of the Travel Money section in the East Kilbride store. Why can Debenhams not show the direct line number on their web site. It should also be noted that the telephone number shown above starting with 08 is incorrect. When you dial this number you are advised to replace the 08 by 03 On another completely different topic why should customers have to wait in such long queues at every till as the member of staff processes an application for a store card ? Applications for a store card should be dealt with by a dedicated section in the store. I have been in the store on more than one occasion when 5 people in front of me have all wanted to open an account !. The staff spend at least 15 minutes processing these applications .The system for applying for an account should be more streamlined and should not be dealt with at every till

Comment by le 19/10/2017 (3)

Have being trying to contact Debenhams about click and collect order all morning. Phoned 3 times with first call lasting over 15 minutes without a response. Customer Services hopeless.Something needs to be done.

Comment by le 15/08/2017 (3)

Would rather get a phone number for local store. Takes too long to get through, and when you have to name a place or town, the computer doesn't understand you. Then you have to wait again to get an operator.

Comment by le 24/07/2016 (1)

I was extremely disappointed today to discover that Debenhams in East Kilbride are prepared to sell goods with damaged packaging ( i.e imperfect) at the same price as an undamaged product. Is this really Debenhams policy or lack of knowledge/training of staff? I wanted to buy a Yankee candle melt set, but unfortunately the box was slightly ripped at the side and the seal at the top broken, resulting in it not closing properly. At my request the young shop assistant went to check stock for an undamaged product. After a 10 min wait she returned to say there were no more, so I asked how much she would take off the imperfect goods. At this point she checked with a more mature lady (I assume was her supervisor) who abruptly told me 'Nothing - the goods are not damaged so we wouldn't be taking anything off.' Needless to say I left the store empty handed and honestly taken aback at this customer service. Is this really Debenhams policy? Bearing in mind that the product only cost £19, I didn't expect a massive discount- thinking 10% or 20% would be reasonable and cover the cost of me buying alternative packaging. As a matter of principle, neither will I ever pay full price for imperfect goods. I have never before experienced bad customer service at Debenhams and felt you would appreciate my comments in case standards are slipping or staff need to be made aware of policy.

GPS position

  • Latitude : 55.7609076
  • Longitude : -4.1804603

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