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Sunday 22nd October 2017 - 22:50
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Shops > Wales > CF10 - Cardiff > Ikea

Ikea in Cardiff

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Ferry Road

CF10 Cardiff

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16 shops Ikea in United Kingdom.
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Comment by le 15/09/2014 (3)

Answer the phone, either engaged or no one picks up. I want to find out where a delivery is and if I can't get any help on the phone I've got to travel to the store to sort it-shocking!!!

Comment by le 31/07/2014 (3)

IKEA Cardiff is an absolute disgrace. I wandered off from my partner, he had the shopping and I had the receipt and they had the cheek to accuse him of stealing even though we had been through the checkout. maybe something to do with the colour of his skin??? Disgusting, I will never shop there again!

Comment by le 26/03/2014 (1)

Really really bad after sales service, picked up a wardrobe didn't think to unwrap it and check it before we left the store, got it home (1 hours drive away) it was damaged, to be fair the person I spoke with arranged for someone to contact me within 24 hours and a new wardrobe was delivered, only this time they had sent the wrong one but the packaging and delivery note stated that it was. Since then I have used up about phone minutes trying to get to speak with someone and who I eventually did get through they told me that I would have to wait another 3-5 working days for someone in cardiff to contact me, it has been 10 days since the wardrobe was first purchased and I am no closer to fitting it. They don't seem to care because people are going to keep going back there as their products are really cheap. Always check the items before you leave the store if you live a distance away.

Comment by le 26/03/2014 (1)

After sales service is appalling

Comment by le 26/02/2014 (1)

Almost impossible to contact anyone at Ikea. Even Ask Anna is not in!!

Comment by le 27/08/2013 (1)

Ikea is fab but NEVER ring them as they never and I mean never answer the phone! I have been trying to ring them for the last 3 days, and nothing! It's appauling that a multi-million pound company and they can't employ staff to answer the bloody phones!

Comment by le 14/09/2015 (1)

Purchased a bedroom suite on July 14th, discovered there was a pack of screws missing from the bedside cabinet. I informed them straight away but i am still waiting after numerous phone calls which each one iv'e made has taken about 30 mins at least. The screws have now been reordered 5 times and i still havn't received them and it is now September 14th. The after sales service is disgusting, you can't get hold of anyone to speak to in Cardiff, they should take a pack of screws out of one of their items in stock and post them to me.

GPS position

  • Latitude : 51.4574391
  • Longitude : -3.1844599

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