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Saturday 19th August 2017 - 18:59
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Shops > Wales > CF10 - Cardiff > House of Fraser

House of Fraser in Cardiff

Address & Contacts

08448003713
House of Fraser
14-18 St Mary Street

CF10 Cardiff

Opening Times

Monday 09.30 - 18.00
Tuesday 09.30 - 18.00
Wednesday 09.30 - 19.00
Thursday 09.30 - 20.00
Friday 09.30 - 19.00
Saturday 09.00 - 18.30
Sunday 11.00 - 17.00

Please note, The-Shops.co.uk is a participative site where each person can indicate opening hours. Should you find any errors, please let us know.

Usually the store is open Sunday.

These times do not include public holidays. To see if your store is open these days, contact them.

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Chain stores

58 shops House of Fraser in United Kingdom.
Website : www.houseoffraser.co.uk

House of Fraser stores on our website.

Comments

Comment by le 08/12/2014 (3)

Why do you not have a local telephone number? Is the one printed a premium rate line?

Comment by le 06/06/2017 (3)

I had a problem with an item from Stephanel. The manager of Stephanel (Jo) dealt with it in a courteous and professional manner and was very understanding. She is a credit to your store. Well done.

Comment by le 13/07/2016 (3)

I recently visited menswear in house of Fraser Cardiff.I found the sales lady,more Cathy Bryant very helpful and lovely. I had a bad experience at the store a few months ago.I had a complaint, and asked to speak to the manager of menswear.I was treated very badly by the manager,who I wS told was calledGemma.She needs a lesson in public relations.Especially to the elderly.Incidently my complaint was not dealt with.

Comment by le 25/08/2015 (3)

Visited this store on Monday of this week and could not believe the appalling attitude of the staff in various sections of the store. They really just could not be bothered and preferred to stand around gossiping. I would emphasise that it was the "Brand Names" that incited our purchases - certainly not the attitude of the staff. H O F you are also leaving yourselves wide open to the shoplifters out there. No attempt was made to assist us and there were piles of clothes left unattended in the changing rooms. You must be losing business at a rate of knots. If you would like specifics on our visit - please feel free to contact me. It really was abysmal, in more than just one section. The icing on the cake was leaving the store - setting off the security alarm!!! How embarrassing, after having spent a substantial amount of money. You really do need to initiate a re-training programme within your store. It would also be of enormous benefit to the store individuals, to remind them that they are employed by H O F to deliver excellent customer service. They seem to think that their loyalty is to their "brand" not to the overall excellence of customer satisfaction. Take a look John Lewis and learn from them!!

GPS position

  • Latitude : 51.4798286
  • Longitude : -3.1782766

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