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Shops > Wales > CF10 - Cardiff > Domo

Domo in Cardiff

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Domo
Domo
33 St David's Way
St David's Centre

CF10 Cardiff
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78 shops Domo in United Kingdom.
Website : www.bagsetc.co.uk

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Comments

Comment by le 18/06/2013 (2)

Today I had my first experience shopping in Domo situated in St.Davids Centre in Cardiff City. Although the variety of luggage choice was above standard, unfortunately, the reason that I left the store without purchasing a set of 3 suit cases was due to the poor standard of service and the rudeness of the two people who were working there. There was no recognition from them as my partner and I mulled over possible purchases and in fact, we were the only people in the shop and we struggled to pull out the cases from behind the stack while the two employees (a man and a woman) had their own little social event at the desk. When I asked for help, they continued their conversation for a further 20 seconds before the lady turned to look at me, as though I was waisting her time and the man disappeared through a door in the back of the shop. I was told, from a distance, that what ever I could see on the floor was all that they had in stock. I feel that the lack of knowledge on customer service skills in this store, if continued, will surely close your business. Politeness and a friendly face is a primary source of good business, especially in this day and age where businesses are struggling to stay afloat. It's a shame because DOMO as a company, I found, had a good choice of stock at reasonable prices. So Unfortunate they employ staff who are so obviously unhappy in their jobs. Manners don't cost a thing, but your members of staff cost you the £250 I almost spent In your store. I mite also add that when I was leaving the shop, I turned to tell the lady I 'may' be back, to which she completely blanked me as though she hadn't even heard me. Nice. Needless to say, I took my money else where. I've rated this shop at a 2 because the contents of the store were above satisfactory but when I think of the awful standard of service I almost feel like giving it a 1, After all it's quality not quantity. Very rude staff.

Comment by le 18/06/2013 (2)

Today I had my first experience shopping in Domo situated in St.Davids Centre in Cardiff City. Although the variety of luggage choice was above standard, unfortunately, the reason that I left the store without purchasing a set of 3 suit cases was due to the poor standard of service and the rudeness of the two people who were working there. There was no recognition from them as my partner and I mulled over possible purchases and in fact, we were the only people in the shop and we struggled to pull out the cases from behind the stack while the two employees (a man and a woman) had their own little social event at the desk. When I asked for help, they continued their conversation for a further 20 seconds before the lady turned to look at me, as though I was waisting her time and the man disappeared through a door in the back of the shop. I was told, from a distance, that what ever I could see on the floor was all that they had in stock. I feel that the lack of knowledge on customer service skills in this store, if continued, will surely close your business. Politeness and a friendly face is a primary source of good business, especially in this day and age where businesses are struggling to stay afloat. It's a shame because DOMO as a company, I found, had a good choice of stock at reasonable prices. So Unfortunate they employ staff who are so obviously unhappy in their jobs. Manners don't cost a thing, but your members of staff cost you the £250 I almost spent In your store. I mite also add that when I was leaving the shop, I turned to tell the lady I 'may' be back, to which she completely blanked me as though she hadn't even heard me. Nice. Needless to say, I took my money else where. I've rated this shop at a 2 because the contents of the store were above satisfactory but when I think of the awful standard of service I almost feel like giving it a 1, After all it's quality not quantity. Very rude staff.

Comment by le 02/02/2016 (3)

DOMO as now moved store and is now next to build a bear in st davids center same contact number 02920666907

Comment by le 02/02/2016 (5)

great shop

Comment by le 23/12/2015 (5)

yesterday I bought a new set of suitcases from bags etc formerly domo in the st davids centre Cardiffb opposite build a bear. the level of customer service I received was more than exceptional the knowledge and information of the luggage from them was more than satisfactory and everything ui needed for my trip was under 1 roof didn't need to go anywhere else especially with the buy one get one free offer on. I would strongly recommend visiting this shop if you were after anything to do with travel or handbags. again customer service received will make me revisit.

Comment by le 17/12/2015 (5)

me and my wife went shopping today ay bagsetc in Cardiff which used to be DOMO as I later found out bagsetc domo and it luggage are the same company .what a service we received person there was great open honest could not do enough for me and my wife....bought a very nice case and even better it was buy one get one free...greatttttt

GPS position

  • Latitude : 51.4697688
  • Longitude : -3.1649216

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